Blog

‘Ignorance is the curse of God; knowledge is the wing wherewith we fly to heaven’ – W. Shakespeare.

Protecting Public-Facing Workers from Violence and Aggression

Conflict in public facing roles can quickly become a serious health and safety concern, particularly where workers are exposed to abuse, threats or aggressive behaviour from customers, service users or members of the public. By understanding where conflict is most likely to occur, training employees in de-escalation techniques and creating clear procedures for reporting and...

Week Commencing 17/08/2026 – In The News

Building company and director fined after botched extension put family’s lives at risk A Yorkshire-based building company and its director have been sentenced after botched building work on a home extension compromised gas safety and put the lives of a homeowner and her two children at risk. Adam’s Building Construction Ltd had been hired by...

Week Commencing 10/08/2026 – In The News

Modern slavery warning signs missed by UK firms Most UK businesses lack the basic systems needed to identify and prevent modern slavery, despite over half believing they are capable of managing the risk, according to new research published by the Institution of Occupational Safety & Health (IOSH). The findings, published in IOSH’s new white paper Hidden in...

Week Commencing 04/08/2026 – In The News

British Safety Council launches hidden hazards campaign British Safety Council has launched Hidden Hazards, a new UK-wide campaign to raise awareness of the invisible risks that affect millions of workers, and encourage more concerted action by employers, the Government and others to prevent harm before it occurs. While visible workplace hazards are widely recognised, many...

Safety Spotlight: Conflict Resolution and Preventing Radicalisation and Extremism.

As part of August’s Hazard of the Month, Public Facing Roles, we’re highlighting two key areas: Conflict Resolution and Preventing Radicalisation and Extremism. Conflict Resolution Conflict resolution skills are an important tool for all workplaces, helping to maintain and improve relationships and deescalate stressful situations. It is particularly important for those who work in public...

Week Commencing 27/07/2026 – In The News

Mental health support tops benefits for under-30s Mental health support is becoming a defining factor in how employees evaluate workplace benefits and choose where to work, according to new research from Semble. The survey of 1,000 UK adults found that more than half (56%) of under-30s say mental health support is the workplace healthcare benefit they value most, compared with...

Workplace Resilience and Climate Change

In 2026 there is less need to rely on climate models to predict incoming climate change; it is clear we are living through it. The UK has just experienced its 3rd heatwave of the year and is facing a second drought in two years. In fact, 2025 was the warmest year in the UK since...

Top 10 Tips for Reaching Your Net Zero Goals

With the government committing to end the UK’s domestic contribution to man-made climate change by 2050, many businesses are looking inwards at their own energy usage and potential Net Zero goals. Alongside doing your part for the environment, net zero strategies can also help you save money, improve business resilience, and help you grow commercially....

Legionella Compliance for Duty Holders

Those responsible for premises, including business owners and landlords, have a legal duty to manage the risks associated with legionella. This involves identifying potential hazards, implementing effective control measures, and maintaining accurate records. Who is the duty holder for legionella? The legionella duty holder is the individual or organisation with ultimate legal responsibility for controlling...

Week Commencing 13/07/2026 – In The News

Rail safety must stay on track Britain’s rail industry must maintain a relentless focus on safety as it undergoes major reform, the Office of Rail and Road (ORR) says in its annual health and safety report. The report comes just weeks after the fatal train collision at Elstow, near Bedford, which highlighted the severe consequences of...