ISO 9001 – Frequently Asked Questions

ISO 9001 is the internationally recognised Quality Management System (QMS) standard. It helps organisations run consistent, efficient processes that improve quality, reduce errors and boost customer satisfaction.
It’s long been expected in automotive, manufacturing, construction, aerospace and the public sector. Many buyers will only shortlist or approve suppliers who are ISO 9001 certified.
Certification gets you onto approved supplier lists and strengthens tenders by demonstrating professionalism and proven quality management—especially valued in sectors like automotive, aerospace, construction and energy.
More consistent performance, fewer errors, time and cost savings, clearer decision-making and communication, better use of resources, and higher profits through improved operational efficiency.
Yes. The standard provides a framework to drive ongoing improvements across your processes, products and services.
Formalised processes and communication help motivate and involve staff, clarify responsibilities and raise competence through targeted training.
Customer feedback is used to identify performance gaps and training needs, feeding into corrective actions and continual improvement.
Yes. It can be integrated with ISO 14001 (environmental) and ISO 45001 (occupational health & safety) to create a single, streamlined management system.
We advise on how to obtain, maintain and—crucially—benefit from ISO 9001. Support is available as a retained service or on a project basis.
Yes. Choose a monthly retainer for ongoing support, or a fixed project charged at an hourly rate—whatever fits your needs and resources.
You may be eligible for funding. Get in touch and we’ll advise on current options and how to apply.